Create an organization

Create an organization and set it up in a hierarchical structure with as many levels as required.

Each organization name in the system must be unique.

You cannot duplicate an organization name, no matter where in the hierarchy the organization is created.

Procedure 

  1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Hierarchies, select Organization Settings.

  2. On the left panel, select the organization under which to create a new organization.

  3. Select Create Organization.

  4. Enter the appropriate information for the organization.

  5. Select Save.

  6. The new organization is listed in the left panel below the parent organization selected in step 2.

Organization Settings

Calendar Queue Color Ribbon Configuration (Workforce Management Forecasting and Scheduling Guide)