Common Troubleshooting Issues and Procedures

This section discusses common issues related to Enterprise Manager and the solutions for these issues. These issues include:

• Reviewing EMA configuration change history on a server

• Enterprise Manager Takes Too Long to Distribute Configuration Changes

• An Alarm for a Server Displays after the Server is Deleted

• Alarm Configuration Errors in the Alarm Dashboard

• Browsing Directly to Recorder Manager or Enterprise Manager Agent

• Changing System Time to a Future Time Causes Enterprise Manager Tasks to Stop Functioning

• Configuration Changes Remain in the Queued State and Do Not Change to the Pending Message State

• Enterprise Manager Distributes Configuration Changes Slowly When Deployed on an Application Server Cluster

• NIC Configuration Change or IP Address Change Causes Message Distribution to Stop

• Ensuring All Configuration Changes Are Implemented on a Server

• Enterprise Manager Server Cluster Not Functioning Correctly

• Error Message Indicates the IP Address of the Server Could Not Be Determined

• Error Message Indicates Unknown Host

• When Configuring A Server Role an Error Indicates Directories Were Not Created

• KMS Validation test results show 5XX error